We are proud of our exceptional service and care that we provide to both you and your pet. We are all animal owners and understand that special care is required for each individual pet, no matter what type of pet.
Our highly skilled and experienced veterinary surgeons can perform almost any operation in our fully equipped veterinary surgery.
From routine de-sexing to complex orthopaedic procedures like knee reconstructions, femoral head arthroplasty and open fractures, we can help. All animals having invasive surgical procedures at DRVC receive a pain killing injection if it is safe to do so! In fact, all animals undergoing de-sexing procedures have an antibiotic injection + a pain relieving injection at no extra charge (including horses).
We tailor our anaesthetics to be as safe as possible for your pet/farm animal. For all animals undergoing anaesthesia we advise a pre-anaesthetic blood screen with our in-house haematology & biochemistry analysers. All animals receiving a sedation or anaesthetic will have an haematology profile tested included in the cost of the sedation or anaesthetic. This profile checks the red blood cell count, haematocrit (PCV), haemoglobin levels, a white cell count including a break down of the various white cell types & the platelet level (important to indicate blood clotting ability prior to surgery). For a small extra charge we advise a biochemistry screen as well which checks some liver enzymes, kidney enzymes, protein and glucose levels as well as whether the animal is dehydrated. If able to be obtained we also test the patients urine for kidney function, blood, pH, glucose, ketones and a host of other indicators of disease. Special induction agents can be used on sensitive breeds, heart disease patients, old animals, very young animals and other at risk patients. Birds/small pets are less likely to succumb to the anaesthesia because we use isofluorane gas.
All anaesthetics are extensively monitored by a dedicated surgical nurse. State of the art monitoring equipment checks heart rate, breath rate, ecg, blood pressure, blood oxygen + carbon dioxide levels & core body temperature. Download our Surgery Brochure if your pet is about to have or needs to have surgery.
Our dental facilities include a state of the art iM3 ultrasonic scaler & polisher, high-speed dental burrs + a diamond tipped cutting disc for large carnassial tooth extractions, suction, spearmint antiseptic rinse and numerous manual instruments to minimize trauma during dental procedures. All patients having dentistry as the main procedure have precision quality dental x-rays done so that the tooth roots and jaw bone health can be assessed. For the safety of the patient and our staff, virtually all animals undergoing dental procedures need to be under a general anaesthetic. Attempting to scale the teeth without an anaesthetic is cruel and painful for the pet. We encourage reporting of any "anaesthesia free dentistry" operators (who have no formal qualifications by the way) to the AVA Victoria office on (03) 9600 2930. After the teeth have been cleaned & polished we recommend abrasive food (like RAW bones, prescription t/d food, dentabones, Plaque Off natural powder, Healthy Mouth in-water additive, etc) as well as daily brushing (with special dog/cat toothpaste) to maintain oral hygiene.
We pride ourselves on the quality of x-rays that can be produced with our equipment. We have direct digital x-ray image capture displayed on a specific high definition black & white screen to produce exceptionally detailed radiographic images. The images can be sent via e-mail to specialists or copied to a disc or USB stick if required. One of the main advantages of having digital x-ray imaging is the speed of the procedure meaning that animals need to be under sedation for less time & some x-rays can be taken within the time for a normal consultation. Most animals need sedation so that they can remain still long enough to capture an image without movement blur. Also, sometimes an animal may be in pain & resent being positioned to allow a clear picture of the problem area to be examined. Sedation - including a strong pain killer - helps relax & relieve their discomfort. It also makes the procedure safer for our staff so they don't have to be holding the animal's limbs or body when the x-rays are taken (less radiation exposure).
We also have a laptop sized ultrasound that can give us a clear indication of the internal structure of abdominal organs including the kidneys, bladder, liver, spleen, pancreas, stomach, intestines, lymph nodes & adrenal glands. It can also be used to determine the pregnancy status of breeding animals & for examining other soft tissue structures like tendons & body lumps. Some assessment of the structure of the heart can also be determined using our ultrasound. For complete & detailed assessment of the heart, a specialist veterinary cardiologist can visit our surgery so you don't have to travel with your pet.
Accurate administration of intra-venous fluids can be achieved with our new automated infusion pumps. Special fluids for head trauma patients, those in need of plasma, plasma expanders or blood products, dextrose or hypertonic solutions can be administered if required. All patients undergoing sedation or anaesthesia automatically receive i/v fluids to help maintain their blood pressure during the sedation / anaesthesia. This is factored into the cost of the sedation & doesn't cost extra. Care is taken for heart failure patients & those patients with fluid retaining conditions. Intra-venous fluids also help patients wake up from their sedation / anaesthesia more quickly as well & keeps their hydration status adequate.
Our patients can be hospitalized in-house including overnight when they will be regularly checked by our veterinarians, especially intensive care patients. A CCTV system ensures that monitoring of patients can be done from a distance (the vet's home or phone) if their condition is stable. For intensive care patients that require constant monitoring on-site we advise taking them to a specialized emergency centre overnight. The nearest emergency centre is ~30 minutes travel by car from Dandenong Ranges Veterinary Centre.
Emergency cases after hours are referred to an intensive care emergency centre in Mt Waverley. Your call to our phone number ((03) 9751 2999) can be directly transferred to the Animal Emergency Centre after hours. The emergency centre direct phone number is (03) 9803 8122. All patient history notes of treatment & assessment at the emergency centre overnight are e-mailed to us the next morning so that we can update your pets history on our files.
Chemotherapy can be performed at our surgery under certain conditions. We also have access to a specialized radiation unit in a nearby surgery to treat cats with hyperthyroidism.
Sometimes certain cases will require specialist veterinary attention. We can refer to a complete range of specialty veterinary services in Melbourne, including eye specialists, oncologists (cancer patients), animal behaviour experts, reproductive/mating services, specialist surgeons and medical veterinarians. Veterinary MRI & CT scanning facilities are also available at most of the specialist centres in Melbourne. After a referral the specialist will send us a report of the diagnosis, treatment and prognosis of the referred patient. Usually follow up treatment or check ups can be done at our surgery.
Holistic or alternative veterinary medicine can be arranged via our surgery. There are a number of naturopaths, herbalists, homeopaths, osteopaths, etc living locally that have knowledge of natural medicine for animals. Our veterinarians can also offer some alternative treatments and referrals if required for acupuncture, bowen therapy, raki, etc. There are numerous veterinary practitioners in Melbourne with advanced training in these fields.
We give emergency first aid assistance to wildlife free of charge at Dandenong Ranges Veterinary Centre. Sometimes we will also perform surgery if required to mend broken legs or wings, stitch ups after dog / cat attacks or road traffic accidents. Our treatment policies are in keeping with the guidelines of Wildlife Victoria. If the injured wild animal cannot be rehabilitated back into its natural environment then euthanasia is often the most humane treatment. Our wonderful, devoted wildlife carers will rehabilitate the injured animals after our initial treatment then release them back to where they were originally found if it is safe to do so. Donations for our wildlife carers can be made at our reception desk!
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