We are proud of our exceptional service and care that we provide to both you and your pet. We are all animal owners and understand that special care is required for each individual pet, no matter what type of pet.
Public Dog Wash
DIY dog wash / hydrobath available for access 7 days 6am-10pm.
The DIY dog wash is located at the corner of the vet surgery front deck. The main gate is open for access to the hydrobath from 6am - 10pm every day. No booking is necessary. It costs $10 in coins or $11 with card for a full cycle (approx. 10 mins) & top ups are available. The machine does not accept payment with notes.
It includes wash, rinse, hair drying, flea rinse & conditioning options. The large bath can easily accommodate 2 medium sized dogs. Entry is via the pool fencing style gate.
Platinum Paws Club members receive 4 x FREE DIY hydrobaths every year. A voucher will be sent quarterly with each mail out of healthcare items. Redeem the voucher during normal surgery opening hours (8am-7pm Mon-Fri, 9am-2pm Sat and 9am-12pm Sundays) for a token that can be used to operate the dog wash without payment.
We still have full service bath options done by our nurses (including ear clean, nail trim, anal gland expression, brushing) at additional expense (starting from around $55 for a small dog).
Hydrobathing - Full Service
When you have your dog hydrobathed with our full service option, we will also trim their nails, clean debris away from their eyes, clean out the ears and express their anal glands - all included. Your pet is then given a flea rinse, blow dry and conditioner to smell fresh. Also, because our vet nurses are doing the bathing, any medical conditions can be brought to your attention & the vets may be able to examine and treat your pet while they are here for the hydrobath. We can also provide medicated baths for pets with mites, ringworm, yeast overgrowth and other conditions.
This service does require that you leave your pet to stay with us for at least a few hours and is not available on weekends.
Contact details for local pet groomers can be given as well if full clipping / grooming is required.